I’m in the Reno area for a funeral. I headed over to the Enterprise booth to pick up my car and had a mood altering experience. The very nice young woman who set me up in my car is by far the best employee they have in the entire company. Well, at least that’s the impression she made on me. She didn’t just make the process a pleasure but she also carefully gave me directions to my hotel, including a map. She seemed to love her job and certainly made me excited about my little car. It left me smiling, and thinking…wow, now how hard was that? I was in a great mood the rest of the day because of this one competent, caring interaction with a total stranger. I think we could all learn a lesson from this young woman. Our attitude impacts the people we interact with more than we often recognize. Imagine if we always tried to make a difference. Positive interactions with random people can have a ripple effect extending far beyond our reach. We may be 6 degrees of separation from knowing any one person in the world but I thiink we are just one degree of separation from making a difference.
Wendy (Naarup) Theisen is a mom, an award-winning speaker, an author of five books, a rape survivor and an Ironman. She believes there’s a difference between being victimized and being a victim.